Privacy policy

PRIVACY POLICY (including Cookie Policy)

Here at Babies of Wonder, we understand that privacy is crucial and we respect the importance of protecting your personal information. Rest assured, your data is secure with us and we won’t share it with third parties without your knowledge or consent. 

Our Privacy Policy here outlines the kind of personal data we might gather and the ways we use it. By using our services, registering, or subscribing, you consent to the use of your personal data in accordance with this policy. Remember, as our cherished patron, you can access, alter, rectify, or remove your personal data anytime. So, take a moment to familiarise yourself with our policy.

The data we collect is to ensure smooth interaction with you, especially when you place an order or establish a business relationship with us. We assure you that we do not store any financial details, except those related to the purchases or product interests you have on our platform. 

The data we store revolves around your order, contact details, and preferences. This information is primarily stored as session storage or cookies on our server and on your browser when you visit our website, place an order, buy a gift voucher, sign up for our newsletter, or interact with us via social media. For more details, please read our Cookie Policy. 

What Personal Information Do We Collect?

The information we may gather includes:

1. Information that you provide while filling forms on our site, including those during registration, subscription to our services, or while posting material or requesting additional services.
2. Details of the transactions and orders you've made through our site.
3. Your password, if you create an online account with us.
4. Details related to your site visits, including your location, browser and device type, pages viewed, duration of visit, and search terms used.

How Do We Use Your Information?

We employ your personal information for the following reasons:

1. To streamline your order process, including handling delivery, payments, and returns.
2. To better understand your requirements and deliver an enhanced service.
3. To send promotional emails about new products, special offers, and promotions (you can opt-out at any time).
4. To aid in the detection and prevention of fraudulent activities.
5. To optimise our site based on your browsing habits and preferences.
6. Our delivery partners will have access to your details strictly for delivery purposes.

Sharing Your Information

We promise you that we do not sell any of your personal data to third parties. But to provide our services to you, we may need to share your data with:

1. Companies that facilitate your purchases, such as payment service providers, warehouses, and delivery companies.
2. Professional service providers that assist us in running our business, including marketing agencies, advertising partners, and website hosts.
3. Credit reference agencies, law enforcement, and fraud prevention agencies to combat fraudulent activities.
4. We may provide aggregated, anonymised information and analytics about our customers to third parties. Before we do this, we'll ensure it doesn't identify you.

Please note that we will only share your information with third parties involved in delivering the product to you, sending marketing material to you, and for service improvement purposes. 

We might study your spending patterns to enhance our service offering. This Privacy Policy is subject to changes in the future, and any alterations will be made without prior notice. Please note that your use of our website signifies your agreement to this Privacy Policy. If you do not agree with this policy, kindly refrain from using our site.

COOKIE POLICY

So, what exactly are cookies? 

Think of a cookie as a tiny data snippet stored in your computer's memory when you surf the internet. When you visit our website, we may use cookies and similar technologies to recall data you've previously entered or indicated. Fear not, cookies are absolutely safe. They're not computer programs, so they can't spread viruses or gain access to your computer or personal information unless you choose to share it with us.

Cookies are like our little helpers; they make our website better and your browsing experience more personalised. They remember your actions on our site, such as items you've added to your shopping cart, your login details, or links you've clicked.

Here at Babies of Wonder, we use cookies in several ways:

1. To remember the items in your shopping cart for your next visit.
2. To suggest customised product recommendations based on your previous online shopping experiences.
3. To spot any room for improvement on our website to make your future visits better.
4. To enable you to share pages with social networks like Facebook.
5. To ensure that the advertisements you see on other websites are relevant to you.

By registering with us or continuing to use our site, you're giving us your consent to use cookies. But remember, the choice is always yours. You can accept or decline cookies. While most web browsers accept cookies automatically, you can change your browser settings to decline cookies if you prefer. But keep in mind, doing so might affect your ability to fully enjoy our website.